![]() Premiere Elements normally creates a folder named Adobe in your Douments folder and uses it to store things like your media database, temporary (scratch) files, etc. Windows 10 made some security changes a little while back and if you are using the anti-ransomware feature called "Controlled Folder Access" Windows will not allow some applications to access/edit/create files or folders in protected areas, including your Documents folder. I remembered having a similar problem with a game I had recently installed and found out this was the issue: I am running an older copy of elements (ver 15) but was experiencing exactly the same issues I was seeing people post about the newer version - I would get the purple box for a few seconds and then nothing, and if I used the launcher, the blue bar animation on the Premiere Elements button would just run forever without launching the application. SOLVED: I realize this is an older thread, but in case someone else comes looking for the same issue here was what I found. When I open task manager and start elements, there's an entry for elements that pops up in background processes for less than a second, then it disappears. So as of now I heve photoshop elements working, but no premeire. When I try to open it, the welcome screen appears and starts playing it's promotional videos, but when I click on "video editor" or use the drop down menu to select "new Project" nothing happens except a blue bar appears on the video editor button for a few seconds. THen I closed the laptop and an hour later tried to open premiere again and it won't open. Premere and photoshop both opened fine and I used each for 5 min. I Uninstalled and reinstalled the previously downloaded files. The next day premiere would not start and photoshop had a weird freeze when using the guided editing. ![]() I used premiere for a couple hours, tried out photoshop, and all worked well. First time I installed, everything seemed good. I downloaded and installed premiere elements and photoshop elements bundle from Dell. I have a brand new Dell xps 9570 with an intel core i7, 16 gb ram, nvidia graphics card.
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